Privacy Policy

Last updated: October 2026

Who we are

Design and Build Your Space Ltd, trading as Buildspace Projects ("Buildspace Projects", "we", "us"), designs and builds home extensions, loft conversions and refurbishments. We are registered in England and Wales, company number 13775604, registered office 115 Lodge Lane, Grays, England, RM17 5SF. We decide how your personal data is used (we are the "controller"). Contact us at info@buildspaceprojects.co.uk or 0203 488 6500.

What we collect

Details you give us through our contact form, cost estimator, email or phone: your name, email address, phone number, property address or postcode, and details of your project and budget.
Information about how you use our website, collected by Google Analytics using cookies: pages visited, device and browser type, approximate location and how you found us.

How we use it, and why we're allowed to

To reply to your enquiry, prepare estimates and arrange surveys and consultations: because you asked us to (steps before a contract) and our legitimate interest in answering enquiries.
To design, plan and build your project if you become a client: to perform our contract with you.
To keep records the law requires, such as accounts and tax records: legal obligation.
To understand how our website is used and improve it: your consent to analytics cookies.

We will only send you marketing if you have agreed to it, and you can opt out at any time.

Who we share it with

Companies that help us run our business: website hosting (Webflow), form delivery (FormSubmit), our email provider (Zoho Mail) and website analytics (Google).
If your project goes ahead: the architects, structural engineers, surveyors, party wall surveyors and trades working on it, and your local council for planning and building control.

We never sell your personal data.

Transfers outside the UK

Some of these providers may process data outside the UK. Where they do, we rely on UK adequacy regulations or approved safeguards such as the UK International Data Transfer Agreement.

How long we keep it

Enquiries that don't go ahead: up to 24 months after our last contact.
Client records: 6 years after your project is completed, for tax, legal and guarantee purposes.

Your rights

You can ask to see, correct or delete your data, ask us to limit or stop using it, ask for a copy to take elsewhere, and withdraw consent at any time. Email us and we'll respond within one month. If you're unhappy with how we've handled your data, you can complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113.

Cookies

Cookies are small files saved on your device. We ask for your permission before using any that are not essential, and you can change your choice at any time using Cookie settings at the bottom of every page.

Essential. Your cookie choice is saved in your browser so we don't ask again on every page. It is kept for 12 months.

Analytics (only if you agree). Google Analytics cookies (_ga and _ga_FMS2E8HD88) count visits and show which pages are useful. They last up to 2 years. If you don't agree, no analytics cookies are set and Google only receives basic, anonymous signals without any identifier, which we use to estimate total visits.

Marketing (only if you agree). If we run Google or social media adverts, these cookies help us measure how well they work. We will list them here before we start using them.

Changes

We may update this policy. The latest version will always be on this page.